Frequently Asked Questions
Does this product include the pillow?
No. This product includes the pillow cover only. The pillow core is not included.
Will this fit my full body pillow?
Yes. The cover is designed to fit standard full body pillows.
Can I wash the pillow cover?
Yes. The cover is removable and easy to wash, making it ideal for regular use.
Is this suitable for pregnancy pillows?
Yes. The cover is suitable for full body and pregnancy-style pillows of the same size.
Why should I have a spare cover?
A spare cover allows you to rotate between washes and keep your pillow clean and fresh at all times.
How long does shipping take?
Orders are processed within 1 to 2 business days. Delivery within Australia usually takes 5 to 10 business days depending on your location.
Do you offer free shipping?
Yes. We offer free shipping Australia wide on all orders.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.