Frequently Asked Questions
How does the 3-In-1 Lumbar Massager Pillow work?
The 3-In-1 Lumbar Massager Pillow combines three therapies in one device: soothing heat to relax muscles, gentle traction to decompress the lower spine, and vibration massage to ease tension. Together, these functions help relieve lower back discomfort and support better posture.
Will this help me feel calmer or more relaxed?
Yes. Many users find the combination of heat, vibration, and gentle stretching helps them relax and unwind. It’s ideal for easing stress after long days, sitting for extended periods, or physical activity.
Who is the 3-In-1 Lumbar Massager Pillow best for?
This pillow is ideal for people experiencing lower back pain, stiffness, or muscle tension. It’s especially helpful for office workers, drivers, active individuals, and anyone seeking at-home back relief.
Can I use the 3-In-1 Lumbar Massager Pillow every day?
Yes. The massager is designed for regular use. We recommend starting with 15–20 minute sessions and adjusting frequency and intensity based on your comfort.
What is the 3-In-1 Lumbar Massager Pillow made from?
The pillow features a durable outer fabric, supportive internal structure, and built-in heating, traction, and vibration components designed for comfort, safety, and long-term use.
How long does shipping take?
We offer fast, free shipping Australia-wide. Orders typically arrive within 5–14 business days, depending on your location.
Do you offer free shipping?
Yes. We provide free shipping across Australia on all orders.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.