Frequently Asked Questions
How does the Cooling Gel Infused Pillow work?
The pillow uses gel-infused memory foam to absorb and disperse heat while supporting your head and neck. This helps regulate temperature, reduce overheating, and promote a cooler, more comfortable sleep.
Will this help me feel calmer or more relaxed?
Yes. Staying cool and properly supported helps reduce tossing, turning, and discomfort, allowing your body to relax more naturally and enjoy deeper, uninterrupted sleep.
Who is the Cooling Gel Infused Pillow best for?
This pillow is ideal for hot sleepers, people who experience night sweats, and anyone with neck or back discomfort. It’s also great for allergy-sensitive sleepers thanks to its hypoallergenic materials.
Can I use this pillow every day?
Absolutely. The Cooling Gel Infused Pillow is designed for nightly use and long-term comfort without losing shape or support.
What is the Cooling Gel Infused Pillow made from?
It features cooling gel-infused memory foam filling and a breathable bamboo fibre cover that is soft, supportive, and easy to maintain.
How long does shipping take?
We offer fast, free shipping Australia-wide. Orders usually arrive within 5 to 14 business days, depending on your location.
Do you offer free shipping?
Yes. Shipping is completely free across Australia.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.