Frequently Asked Questions
What is the Face Lifting Device designed to help with?
It is designed to help lift, tone and contour the face while supporting smoother, firmer-looking skin.
What is EMS microcurrent technology?
EMS microcurrent uses gentle electrical impulses to stimulate facial muscles and support circulation and skin vitality.
Is the device painful to use?
No. The device is designed to be gentle and non-invasive. You can adjust the intensity to suit your comfort level.
How often should I use it?
Many users use it daily or several times per week for short sessions. Consistent use helps achieve better results.
Can I use it with skincare products?
Yes. Using a serum, moisturiser or conductive gel helps the device glide smoothly over the skin.
How long does shipping take?
Orders are processed within 1 to 2 business days. Delivery within Australia usually takes 5 to 10 business days depending on your location.
Do you offer free shipping?
Yes. We offer free shipping Australia wide on all orders.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.