Frequently Asked Questions
How does the PureContourβ’ Support Pillow work?
The Magic Mop uses a 360Β° rotating head and advanced microfibre pads to lift dirt, dust, and grime from your floors with minimal effort. The flexible design allows it to reach under furniture and into tight corners easily.
Will this help me sleep better at night?
The Magic Mop is safe for tiles, hardwood, laminate, vinyl, marble, and most sealed floor surfaces. It can also be used on windows and smooth walls using the squeegee.
What surfaces can I use the Magic Mop on?
It is ideal for side and back sleepers, people who wake up with neck or shoulder discomfort, and anyone looking for better support during sleep. It is also suitable for sensitive sleepers and during pregnancy.
Can I use the Magic Mop every day?
Absolutely. The gentle yet effective microfibre pads make it safe for daily cleaning without damaging your floors.
What is the Magic Mop made from?
The Magic Mop features a durable stainless steel handle, a high-quality plastic foldable bucket, and premium washable microfibre pads designed to last over 100 washes.
How long does shipping take?
We ship Australia-wide, and most orders arrive within 5β10 business days.
Do you offer free shipping?
Yes. We offer FREE shipping Australia-wide on all Magic Mop orders.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β