Frequently Asked Questions
What is the Lumbar Traction Device designed to help with?
It is designed to support lower back comfort by helping reduce pressure, stiffness and tension around the lumbar spine.
How does lumbar traction work?
Lumbar traction gently stretches and decompresses the spine, helping relieve pressure on discs and surrounding muscles.
Can this help with sciatica discomfort?
Many users find lumbar traction helpful for easing pressure that may contribute to sciatic discomfort.
Is it suitable for daily use?
Yes. Short daily sessions are commonly used. Start gently and adjust settings based on comfort.
Can I use it on other parts of my body?
Yes. The included electrode pads can be used to target other muscle areas for relaxation.
How long does shipping take?
Orders are processed within 1 to 2 business days. Delivery within Australia usually takes 5 to 10 business days depending on your location.
Do you offer free shipping?
Yes. We offer free shipping Australia wide on all orders.
What is your return policy?
We offer a 30 day risk free money back guarantee. If the pillow is not right for you, simply contact us within 30 days of delivery and we will assist with a return.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.